Betdet FAQ — Frequently Asked Questions

No. Under Betdet's policy, each person is allowed only one account. Attempting to create multiple accounts using the same name, mobile number, or email may result in all accounts being suspended and bonuses forfeited.

Email verification is mandatory after registration — you won't be able to log in or deposit without it. After signing up, Betdet sends a verification link to your email. Just click it to activate your account.

On the Login page Click the "Forgot Password?" option. Enter your registered email or mobile number. Betdet will send you a password reset link. Click the link to set a new password.

Yes, you can update your mobile number and email from Account Settings. To change your name or date of birth, contact the Betdet Support team — identity verification will be required.

Deposits and gaming are open to all users. However, KYC verification is mandatory for withdrawals. Simply submit a photo of your National ID or passport. Betdet typically completes verification within 24 hours.

Contact the Betdet support team to close your account or request self-exclusion. We will process your request promptly. Responsible Gaming section to learn more about self-exclusion.

Supported deposit methods on Betdet:

• Mobile Banking: bKash, Nagad, Rocket
• Bank Transfer (all Bangladeshi banks)
• Credit/Debit Card (Visa, Mastercard)
• Cryptocurrency (USDT, BTC)

Minimum deposit is ৳500.

Deposits via bKash, Nagad, and Rocket are typically instant. Bank transfers may take 1–3 business days. Crypto deposits are credited within 5–30 minutes after network confirmation.

Withdrawal requests at Betdet are typically processed within 24 hours — usually 2–6 hours for mobile banking and 1–3 business days for bank transfers. KYC verification is required for your first withdrawal.

The minimum withdrawal on Betdet is ৳500. The maximum daily withdrawal limit depends on your account level. Standard accounts can withdraw up to ৳50,000 per day, with higher limits available for VIP members.

Betdet charges no deposit fees. Betdet also doesn't deduct any fee on withdrawals. However, your bank or mobile banking provider may apply their own transfer charges.

Contact the Betdet support team right away. The sooner you report it, the easier it is to resolve. Always double-check your payment details before making a withdrawal.

Log in to your Betdet account → Wallet → Deposit → Select bKash/Nagad → Enter amount → Send money to the Betdet number shown on screen via bKash/Nagad → Enter the transaction ID → Confirm.

Betdet generally recommends withdrawing via the same method used to deposit. In special cases, a different withdrawal method may be available — this requires KYC verification and approval from Support.

On Betdet Registration Register and your first deposit will automatically receive a 100% welcome bonus, up to ৳10,000. A minimum deposit of ৳500 is required to qualify.

To withdraw a bonus from Betdet, you need to place a specified amount in wagers — this is the wagering requirement. For example, a 10x requirement means you must wager ৳10,000 to withdraw a ৳1,000 bonus. Terms vary by promotion.

Free spin bonuses can be used on selected slots games. Winnings from free spins on Betdet are generally credited to your bonus balance and can be withdrawn after meeting the specified wagering requirements.

Betdet's Latest Promotions Promo codes are published regularly on the page. Registered members also receive exclusive promo codes via email and SMS.

Unfortunately, expired bonuses cannot be reactivated. That said, Betdet regularly offers new promotions. Promotions Page Check back regularly.

Betdet cashback offers are generally paid out weekly. If your losses exceed a certain amount, a percentage of your total loss is returned as cashback. VIP members receive a higher cashback rate.

Betdet offers: Sports Betting (cricket, football, tennis, badminton), Live Casino (baccarat, roulette, blackjack), slots (300+), lottery, jackpot games, and much more. On the Games page View all.

Live betting on Betdet means placing bets on a match while it's in progress, with odds changing every moment. You can bet even after the match has started, and quick decision-making is key.

On the Lottery page Go, pick your preferred lottery, and purchase a ticket. Results for each draw are announced at scheduled times. Any winnings are automatically credited to your account.

On Betdet Jackpot Winnings are automatically added to your account balance. For large jackpots, the Betdet team will reach out personally to arrange payment.

Betdet's system automatically logs any disconnections. Once your internet is back, return to the game — in most cases it will continue without issue. If you experience a problem, contact support.

At Betdet, you can bet on all types of cricket matches — Bangladesh Premier League (BPL), IPL, World Cup, Test series, T20, and more. Match odds update in real time.

Yes. Betdet uses 256-bit SSL encryption to keep all data secure. Your personal information is never sold or shared with third parties. Privacy Policy Read.

Go to Account Settings → Security → and enable Two-Factor Authentication. You can set up 2FA using the Betdet Authenticator app (Google Authenticator) or SMS OTP.

No — Betdet's security system is robust. Logging in from a new device requires email/SMS verification, and any suspicious login attempt triggers automatic account protection. That said, never share your password with anyone.

Not at all! No Betdet staff or representative will ever ask for your password or OTP by phone, email, or chat. If anyone does, it's a scam.

Change your password immediately and log out of all devices. Then contact Betdet Support — we'll investigate and secure your account promptly.

Yes, Betdet holds user funds in separate accounts, completely isolated from the company's operational funds. This ensures your money is always protected.

The Betdet app is available on our Download Page Available for direct download. Supports both Android and iOS. Completely free to install.

Go to your phone's Settings → Security → and enable "Install from unknown sources". Download Page Download and install the APK from. The Betdet app is completely safe.

Log in to the Betdet app once with your email and password. Then go to App Settings → Security → Enable Biometric Login. From then on, you can sign in to Betdet using just your fingerprint or Face ID.

When a new version of the Betdet app is available, you'll see an update notification at login. Download Page You can also download the latest version from. Stay up to date.

The Betdet app runs on Android 5.0 and above, and iOS 12 and above. If the app doesn't work on your device, visit betdet.biz on your mobile browser — the mobile site works just as well.